Sunshine Jasmine
Cart
Thank you for shopping at sunshinejasmine.com.
We gladly accept the return/exchange within 30 days of receipt if you are not quite pleased with the items you received. However, please make sure items are in new condition. And intimate products like swimwear are not returnable.
Simply drop us an email or note before return/exchange, and we will try our best to meet your request.
Please note that overdue requests may not be accepted.
Returns must be received in new condition, unused, unworn, unwashed. Otherwise, returns will be subject to refusal. Swimwear, underwear, and other private products are not returnable.
Sunshinejasmine is not liable for problems under the following: Wrong size or color picked; Customer‘s subjective factors and dislikes the item. Return shipping fees and the shipping fees from Sunshinejasmine to the customer are at the customer's own expense.
We do not accept returned packages without notifying us upfront.
We do not accept packages returned using COD service.
Don't return the package to the shipping address on the shipping label; we cannot receive the package. If so, we can't make any refund.
1.Email return request→2.Request approved→3.Receive return address→4.Customer send shipping info after return→5.Returned package received→6.Release refund
Submit a return request by dropping an email.
Our customer service will communicate with you via email. Please pay attention to the reply. (Usually will reply within one working day)
Please return it through your local post office to avoid tax when it arrives in our country.
Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
Refund will be released within 5 working days after we receive the package.
Return the package first, following the steps above.
Resend will be arranged once we get the return info.
Email us at: service@sunshinejasmine.com