Shipping

The time frame of order delivery is divided into two parts: 

Receiving Time=Processing Time+Shipping Time

1, Processing time: 3 to 5 business days
2, Shipping time:(Free Shipping on orders over US$39.99)
Once your order has been processed, shipping times vary depending on where you're located, as outlined in the table below:
USA 10 - 25 business days
Canada 10- 25 business days
Europe 12 - 30 business days 
Australia 12 - 15 business days
Worldwide 12- 25 business days

*Due to the impact of COVID-19 on our warehouse and shipping operations, order process and shipping time may be delayed up to an additional 7 business days. You may check the details in the below table. We're improving our delivery process to make your packages even safer, so there may be a 3-5 day delay in processing your orders.

 

Shipping time might vary depending on location, shipment method, and other factors.


Attention: 

For delivering successfully,we suggest leaving your mobile number during checkout process.Unsuccessful delivery caused by moblile number can not be compensated. If you have any question, please contact us by email: jasmine@sunshinejasmine.com

 

Payment

You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via  PayPal & Stripe. 
  • Credit Cards, Debit Cards will be accepted by Paypal & Stripe.

Note that additional exchange fee may apply if your currency is other than US dollars.

 

Will I receive tracking No.?

We provide tracking for every order. Tracking will be available once your product is shipped

 

Returns and Refunds

  • Your 100% satisfaction is important for us. 
  • If there's anything wrong, pls contact us at the first time, through online system or Email within 3 days after the arrival, better with pictures to show the problem clearly.
  • If you are not 100% satisfied with the quality of the goods and need to return or exchange, do it within 7 days after the arrival, if not our quality problem, and you are responsible for the delivery fee.

 

Orders Placement

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship out your package within 3-5 business days.

Our support team is always happy to guide you at any step!

 

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